Warranty, Maintenance and Technical Support
Your quotation lists the warranty on each item. Workmanship is covered under your contract. We can arrange planned maintenance after handover if you want it.
What is covered
Equipment warranty
Panels, inverters, batteries and other equipment carry the manufacturer’s warranty. Your quotation lists the warranty for each item before you commit.
Workmanship
Our installation work is covered under the terms in your contract.
At handover
Every system is handed over with a full record, so anyone servicing it later knows exactly what was installed.
Test results
The results of the tests carried out before the system was switched on.
Wiring diagrams
How the system is connected, from the panels to your distribution board.
Manuals and warranty details
The equipment manuals and the warranty details for every item installed.
After installation
Planned maintenance
Scheduled inspections, panel cleaning and battery and inverter checks, set out in a maintenance agreement.
Monitoring and response
Remote monitoring where the equipment supports it, with response times agreed before you sign.
Warranty questions
What warranty do I get?
Equipment carries the manufacturer’s warranty, and our workmanship is covered under the terms in your contract. Your quotation lists the warranty for each item before you commit.
Where can I find the warranty for each item?
In your quotation before you commit, and in the handover documents, which include the warranty details for every item installed.
Do you maintain systems after installation?
Yes. We offer planned maintenance covering inspections, panel cleaning, and battery and inverter checks, with response times agreed in a maintenance agreement.
Can you monitor my system remotely?
Where the equipment supports it, yes. Monitoring and response times are agreed before you sign.
